TUNING MISSION
Our Terms and Conditions show our customers they are valued and that we appreciate their business and support. We are committed to giving you the best possible option you desire for your vehicle’s performance needs.
If any issue arises with your order please contact our customer support before returning or installing your parts. Our customer service phone support is open during normal business hours; Monday-Friday 8-6 CST to ensure your problem is addressed as efficiently as possible. If we are closed please email info@chipyourcar.com and we will respond asap.
Delivery Time
Tuningmission.com processes orders within 24 hours of original business day purchase date. Please allow up to 48 hours to process orders placed over holidays. Transit time is typically 3-5 business days in the USA, 5-7 business days in Canada, 7-10 business days worldwide.Guarantee
Every accessory offered by Tuningmission.com is covered by a 30 day return and lifetime warranty. If you have any concerns please contact Tuningmission.com within 30 days of purchase date. All products returned must be in new condition, clean and in original packaging. After the 30 day period please contact customer service at 763.370.2746 for warranty information regarding manufacture coverage.Payment Methods
Tuningmission.com accepts all major credit and debit cards such as Visa, MasterCard, Discover and American Express. Tuningmission.com also accepts Paypal payments for you convenience. Our prices are shown in US dollars.Warranty
All products offered by Tuningmission.com are covered by a lifetime limited manufacture warranty. If your product fails due to manufacture defect after a successful installation, we will replace your unit after reviewing installation procedure with customer and physically testing the unit once received back to our warehouse. If product is mailed back and tested to be in working order same part will be mailed back to the customer. If product fails testing Tuningmission.com will provide shipping new part to customer. Customer is responsible for return shipping for warranty.Tuningmission.com is responsible for our products warranty. Tuningmission.com is not responsible for your vehicles warranty provided through your dealer. Warranty is only for our product. Please contact your dealer before purchase if you have questions on your warranty. Warranty on our products are non transferable.
Order Cancellation
To cancel an order, please contact us via phone immediately. An email requesting an order cancellation is not accepted as you must speak with a customer service representative to guarantee cancellation before shipment. Since our products are typically shipped within an hour, you must request a cancellation prior to shipment. We can not guarantee a cancellation of your order unless we receive the cancellation prior to shipping.If your product has already shipped, please receive your order and request authorization as per the return policy in order to return your unit for a refund or exchange. Please do not refuse the shipment it will only delay a refund or exchange.
Refused Shipments or Returned Used/Unused Merchandise
If a customer refuses delivery or chooses to return an order within 30 days of receipt for any reason you will be subject to shipping costs of their choice. If you feel you have ordered the wrong part, or simply changed your mind about purchase please accept shipment, contact us first as shown above and return the product as stated above.
Disclaimer
We strive to provide as accurate results as possible. Either through Dyno and road testing or direct customer feedback. Our claims are based majorly from customer feedback from using our parts and years of experience in the industry. Individual results will vary from each vehicle and modifications done prior to our performance module. If your vehicle shows any sign of it not running properly or at peak performance our module will not fix those problems. All issues should be addressed prior to install our products. Our products are not intended to be used on vehicles equipped with aftermarket turbo/super chargers. It will not perform on vehicles equipped with Nitrous Oxide.
Use of this aftermarket product is at your own risk. By using this product you agree to release us, tuningmission.com its owners, employees and affiliates from all liability and/or damages you incur by using this product, including, but not limited to: damage, traffic violations, warranty issues and theft.
Copyright and Trademark
Any unauthorized use of materials, text, graphics, or printed materials from tuningmission.com without prior written consent is a violation of copyright, trademark and/or other applicable laws and could result in criminal or civil penalties.
